How we work

We are a leading voluntary organisation based in London, providing holistic and culturally sensitive services empowering and supporting people to improve their health and wellbeing.

We are needs-led and our services are developed in response to the issues experienced by our local communities.

We reach out to people who need our services through community engagement and satellite services - recognising there are many barriers to accessing vital support services, particularly for people from diverse linguistic, cultural and religious communities.

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How can we support you?

We can't help everyone,
but everyone can help someone

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    • STEPS Community Outreach
      STEPS Community Outreach Our dedicated team will be hitting the streets to provide essential information on mental health and domestic abuse services. Led by peers who […]
    • Closure During Christmas Period
      Each Counselling and Support will be closed over the Christmas period. From: Friday 22nd December 2023 (3 pm) Until: Tuesday 2nd January 2024 (9:30 am)


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    Frequently Asked Questions

    Which boroughs do you cover?
    We cover the following London Boroughs Brent, Harrow, Hillingdon, Hounslow, Ealing, Kingston, Richmond, Wandsworth, Barnet, Kensington & Chelsea and Westminster, Hammersmith and Fulham and Merton.
    What services do you offer?
    We offer individual counselling , group support, workshop and one to one recovery support in the following areas - Mental Health, Domestic Abuse, Young People’s Services, Education Training Employment (ETE), Housing Related Support, Women and Families, Substance Misuse, Peer Support.
    When will I be contacted?
    Once a referral has been received, we aim to contact you within two weeks to offer you an appointment for an initial assessment.